Before final payment
Eligible U.S. and Canadian residents must submit the official claim form before the original final-payment due date. The published remedy is onboard credit worth 120% of the verified difference, or another make-good agreed with Princess.
After final payment
The public material located for this review does not establish a broad after-final-payment cash adjustment. Ask Princess or your advisor about the specific fare rather than assuming eligibility.
What needs to match
A currently public Princess.com fare matching the original ship, dates, category, guest count, fare type, package and booking conditions. The original booking must fall within the program's eligibility window.
Important exclusions
Bookings outside the published window are not covered by this offer. Competitor prices and unpublished or restricted rates do not qualify. Ask about your own fare terms before assuming a later promotion can be applied.
- Confirm whether the current remedy is a fare reduction, onboard credit, or another make-good.
- Do not count package benefits as equal unless they actually match.
What to do when CruiseGem finds a lower price
- 1Capture the Princess.com lower fare and its terms.
- 2Confirm every matching field, including fare type.
- 3Submit the official guarantee form before the original final-payment due date if eligible; otherwise ask Princess or your advisor about your fare terms.
Say that you found a potentially lower comparable fare and ask for a review. Do not cancel the existing reservation until the booking owner explains the net result in writing.
How CruiseGem helps
Save your booked total and the fare details you know. CruiseGem watches new observations for the same sailing, cabin class, occupancy, market, and currency. It scores category, taxes, refundability, promotion, and benefit differences before sending an alert.
Open My Cruises →Official sources
Policy pages can change. These links were checked on 2026-09-24.
Princess Better Than Best Price GuaranteeCurrent explanation of the closed booking window, remaining eligible sailings, claim form, residency limits and remedy.Frequently asked questions
Am I guaranteed the potential savings CruiseGem found?
No. CruiseGem can identify an observed lower price, but only the cruise line or advisor controlling the booking can decide whether your reservation qualifies.
Could repricing remove my onboard credit or perks?
Yes. A new promotion can change deposits, onboard credit, drinks, Wi-Fi, gratuities, cabin assignment, and cancellation terms. Compare the net value before agreeing.
Should I call or contact my travel advisor?
If an advisor owns the reservation, contact that advisor. Direct bookings are generally handled by the cruise line.